Privacy Policy

Last update: 30th March 2017

General

Thank you for visiting Tricobino.

At Tricobino Gems and Jewels (henceforth referred to as “Tricobino”, “we”, “us” or “our” in this Privacy Policy) we want you to know that we value the privacy of all of our customers.

We will always respect and protect your privacy and the security of any information you may share with us. This privacy policy describes the data collection, use and disclosure practices employed by us through our website, www.tricobino.com.

This policy applies to information collected only directly through or from our website. It does not apply to personal information collected from offline resources and communications, such as information you may send to us in a postal letter or give to us in a phone call. This Policy also does not apply to third-party online resources to which this Site may link, as Tricobino does not control their content or their privacy practices.

Collection of your Personal Information

Tricobino collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. Tricobino may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences and interests.

We also hold information about your computer hardware and software that is automatically collected by Tricobino. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Tricobino for the operation of the service in order to maintain quality of the service and to provide general statistics regarding use of the Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Tricobino public message boards, this information may be collected and used by others.

Tricobino encourages you to review the privacy statements of website you choose to click through to from our website to understand how those websites collect, use and share your information. Tricobino is not responsible for the privacy statements or other content on any website outside of our own.

We do not collect financial or other sensitive data/information from our users. Tricobino will not collect any personal information about you through our website unless you have provided it to us voluntarily. If you do not want your personal information collected, do not submit it. However, we offer some services only to visitors who do register.

Your Consent

If you choose to provide personal information to Tricobino, it is deemed that you consent to the collection and you authorize us to use and disclose your personal information as described at the time of collection and as outlined in this policy.

If you would like to enquire about this Policy more, do send us an email at enquiry@tricobino.com.

Use of your Personal Information

Tricobino collects and uses your personal information to operate the Site and deliver the services you have requested. Tricobino also uses your personally identifiable information to inform you of other products or services available from Tricobino and its affiliates. Tricobino may also contact you with surveys to conduct research about your opinion of our services or of potential new services that may be offered.

When you register with Tricobino, we use your personal information to create a customized Web experience for you and to improve our services. We may use personal information to:

(i) Improve the content and layout of the Site.

(ii) Statistically analyze user behavior.

(iii) Develop products, marketing, and promotions internally at Tricobino.

(iv) Facilitate your purchases and provide the services you request.

(v) Identify your product and service preferences.

Tricobino does not sell, rent or lease its customer lists to third parties. Tricobino may, from time to time, contact you on behalf of external business partners about a promotion that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Tricobino may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Tricobino and they are required to maintain the confidentiality of your information.

Tricobino does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Tricobino keeps track of our website and pages our customers visit there, to determine what products or services are the most popular. This data is used to deliver customized content and advertising within Tricobino.

All voluntarily declared personal information posted by an individual in public areas on the website, such as chat rooms or bulletin boards is disclosed at the risk of the user and Tricobino shall not be responsible or liable for any misuse of such voluntarily disclosed personal information.

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(i) conform to the edicts of the law or comply with legal process served on Tricobino or the Site.

(ii) protect and defend the rights or property of Tricobino.

(iii) act under exigent circumstances to protect the personal safety of users of Tricobino or the public.

On occasions, aggregate information, that does not identify any particular user may be complied and shared with subsidiaries and affiliates of the Company, strategic partners, merchants and advertisers.

Other Uses of Your Information

The website will collect your IP Address. When you visit our website, Tricobino may collect your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of the website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Site. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.

Cookies – What information is being stored?

In some instances, Tricobino may collect data through cookies to enhance your browsing and shopping experience on our website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website. We use cookies to store your shopping cart items for your next visit, deliver our ads, improve and measure usability, track visits from our affiliates and partners, measure performance and effectiveness of our website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, deliver co-branded services and customize your shopping experience. Examples of the type of information that we collect through these devices, include: total visitors to the website, pages viewed, unique visitors, time spent on our website and on certain web pages, etc.

We may authorize third parties to use cookies to compile information about the use of the website or interaction with advertisements that appear on the Site. You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Site and the overall experience might decline.

User Generated Content Functions

This website enables users to submit their own content in certain functions. Please remember that any information you disclose in a submission becomes public information and you should exercise caution when deciding to disclose your personal information including financial or other information in a submission. Tricobino cannot prevent such information being used in a manner that may violate this policy, the law, or your personal privacy and safety and is not responsible for the results of such posting.

Children under 13

Our Site is not directed or marketed to children under the age of 13. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from our website without his or her parent's consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise. If we learn that we have collected any personally identifiable information from a child under the age of 13, we will delete the data from our system immediately.

Security

Tricobino is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

Changes To This Statement

Tricobino reserves the right to change this Policy at any time and we will take reasonable steps to advise you of any material changes. Tricobino will occasionally update this Statement of Privacy to reflect company and customer feedback. Tricobino encourages you to periodically review this Statement to be informed of how Tricobino is protecting your information.

Opt-out from Subscription

We want to communicate with you only if you want to continue to hear from us. To opt out of receiving email promotions that we send you, kindly proceed to log in to your own account and click on “Subscribe/Unsubscribe to Newsletter” and tick “No” to unsubscribe. Opting out of communication with us does not affect our communications with you via telephone or email related to any important information such as delivery orders with us. It also does not remove your email from our database nor affect our use of your non-personally identifiable information.